How to Use Teletalk Emergency Balance & Transfer Balance

Keeping track of your mobile balance is crucial for uninterrupted communication. Whether you’re a Teletalk subscriber trying to use the Emergency Balance service or transfer your balance, this guide will walk you through all the necessary steps. We’ll also cover what to do if you encounter issues with these services.

Teletalk Emergency Balance

The Teletalk Emergency Balance service allows you to access funds even when your balance is zero or very low. This can be especially helpful in situations where you need immediate credit to make calls or send messages.

How to Use the Emergency Balance Service

To request an Emergency Balance, you can use either SMS or USSD codes. Here’s a breakdown of how you can request a loan and the associated service fees:

Requesting Emergency Balance via USSD

SMS/USSD Request	Loan Amount, BDT	Service Fee
Dial *1122#	The service uses scoring to calculate the loan amount	Free
Dial 11210#	10	0
Dial 11212#	12	1.53 (1.2 BDT service fee + 0.33 BDT SC, SD & VAT)
Dial 11220#	20	2.55 (2 BDT service fee + 0.55 BDT SC, SD & VAT)
Dial 11230#	30	3.83 (3 BDT service fee + 0.83 BDT SC, SD & VAT)
Dial 11250#	50	6.38 (5 BDT service fee + 1.38 BDT SC, SD & VAT)
Dial 1120#	Check for current debt	Free

Requesting Emergency Balance via SMS

SMS “Loan” and send to 1122: The system will use scoring to determine the available loan amount.
SMS “loan 10” and send to 1122: Request a loan of 10 BDT.
SMS “loan 12” and send to 1122: Request a loan of 12 BDT with a service fee of 1.53 BDT.
SMS “loan 20” and send to 1122: Request a loan of 20 BDT with a service fee of 2.55 BDT.
SMS “loan 30” and send to 1122: Request a loan of 30 BDT with a service fee of 3.83 BDT.
SMS “loan 50” and send to 1122: Request a loan of 50 BDT with a service fee of 6.38 BDT.
SMS “Loan info” and send to 1122: Check your current debt.

Eligibility Criteria for Teletalk Emergency Balance

The eligibility for Teletalk Emergency Balance is determined based on several factors including the amount requested and the subscriber’s history. Here’s a summary of the eligibility criteria:

Loan Bands (BDT)	Min Days (days)	Service Fees (excluding VAT+SD+SC) BDT	Average Recharge/Month (BDT)	Recovery Attempts
10	180	0	160	On recharge
12	180	1.2	160	On recharge
20	180	2	160	On recharge
30	180	3	240	On recharge
50	180	5	400	On recharge

Teletalk Balance Transfer

How to Transfer Balance

Method 1: USSD Codes

To transfer balance, dial *124*pin*Amount*MSISDN# and follow the instructions. This method is straightforward and efficient.

Method 2: Mobile App

Use the Teletalk app to transfer balance by entering the recipient’s number and the amount you wish to send.

Method 3: SMS Commands

Send an SMS with the format “TRANSFER <recipient number> <amount>” to 1234.

Transfer Limits and Fees

Limits: Teletalk imposes limits on the amount you can transfer in a single transaction and per day.
Fees: There may be a small fee associated with each transfer, depending on the amount and your account type.

Conditions for Balance Transfer

Ensure both the sender and recipient are Teletalk users and have sufficient balances to complete the transaction. Verify any applicable conditions and limitations.

Troubleshooting Balance Transfer Problems

If the transfer fails, verify that you have followed the correct procedure and that both accounts are active and eligible for the transfer.

Conclusion

Managing your Teletalk account involves utilizing the Emergency Balance service when needed and occasionally transferring balance to others. By following the steps outlined in this guide, you can effectively handle these tasks and ensure smooth mobile communication.

Check: Teletalk Internet Offers | Teletalk Minute Offers | Teletalk SMS Pack

FAQs

Once an Emergency Balance request is submitted, it cannot be canceled. Ensure you are certain of the amount you need before making the request.

No, checking your Emergency Balance details by dialing *1122# or sending “Loan info” via SMS to 1122 is free of charge.

You can request multiple Emergency Balances, but each request will be processed individually based on your eligibility and previous balance usage. Be mindful of the service fees associated with each request.

Yes, there may be a limit to how much balance you can transfer. Ensure you have sufficient balance and check with Teletalk’s customer service for any specific limits or restrictions.

No, Teletalk’s balance transfer service is only available for transferring balance to other Teletalk numbers. Balance transfers to other networks are not supported.

If you do not repay the Emergency Balance, the outstanding amount will be deducted from your future recharges. Persistent non-repayment may affect your eligibility for future Emergency Balance requests.

Feel free to reach out if you have any more questions or need further assistance!